SellerKit
🇺🇸 USAccount PolicyHigh ImpactSeptember 15, 2026

Amazon Starts Requiring Passkeys for Seller Central Sign-In on a Rolling Basis From Late September 2026 — Your Password Stays on File for Recovery but Stops Working for Login

All Seller Central account holders. Teams that share one login between founders, warehouse staff, virtual assistants, or agencies are the most exposed, because a passkey is bound to a device rather than to a shared password.

Amazon notified sellers on September 15, 2026 that passkeys will start to be required on a rolling basis for Amazon accounts beginning roughly two weeks later — around September 29, 2026. This turns the optional passkey rollout Amazon launched in July 2026 into a requirement. Once an account is converted, the password stays on file as a backup recovery option but is no longer accepted for ordinary sign-in; access depends on a registered device's fingerprint, face recognition, or PIN. Amazon has not published one universal conversion date — accounts are switched over in stages, so sellers need to watch their own Login & Security settings. The change hits shared logins hardest: a passkey is tied to a device, so teams where founders, warehouse staff, and agencies pass one set of credentials around need each person registered as a secondary user with their own passkey.

Real-World Impact

Amazon gave sellers roughly two weeks of notice — the email went out September 15, 2026 and the rolling requirement starts around September 29 — and recommends passkeys on at least 2 devices. A team of 5 people sharing one login needs 4 of them registered as secondary users, each with their own email address and passkey, before their account converts.

Key Points

  • Amazon emailed sellers on September 15, 2026 that passkeys will start to be required on a rolling basis for Amazon accounts starting in two weeks — around September 29, 2026
  • There is no single universal conversion date published for every account; the rollout happens in stages, so sellers should check Login & Security in Seller Central for their own timing
  • Once an account is converted, the password remains on file as a backup recovery option but is no longer available for logging in
  • The requirement covers Amazon accounts broadly, including Seller Central access and consumer Amazon.com accounts
  • A passkey uses the device's built-in authentication — fingerprint, face recognition, or PIN — and Amazon says it cannot be phished or stolen
  • Amazon recommends setting up passkeys on at least two devices so losing one device does not lock you out
  • Shared logins break under this model: each additional person needs to be registered as a secondary user and create their own passkey, using an email address not already tied to another Amazon account

What You Should Do Now

  1. 1Set up a passkey now under Login & Security in Seller Central rather than waiting for your account's conversion — Amazon says enrollment takes under two minutes
  2. 2Register passkeys on at least two devices you control so a lost or broken phone does not cut off account access
  3. 3Audit who currently signs in with your credentials, and register each of them as a secondary user with their own email address so they can create their own passkey
  4. 4Confirm your account recovery details are current before conversion, since the password becomes a recovery fallback rather than a login method
  5. 5If you hit a problem during setup or lose access, contact Seller Support — Amazon says it responds within 24 hours on passkey setup and access issues
Official Source
EcomCrew →
This summary is written in our own words based on the official source linked above. Policies may be updated after publication. Always check the official Amazon source for the latest details.
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